At Mosslake-NC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We collect the following types of information to provide better service and enhance your shopping experience:

a. Personal Information

• Name, email address, phone number, shipping, and billing address.
• Payment details for order processing.

b. Non-Personal Information

• IP address, browser type, device details, and website usage data.
• Cookies to track preferences and improve user experience.

2. How We Use Your Information

We use your information to:

• Process and deliver orders efficiently.
• Send order confirmations, updates, and promotional offers.
• Improve website functionality and customer service.
• Ensure compliance with legal and regulatory requirements.

3. Sharing of Information

We do not sell or share your personal information, except in the following circumstances:

• With service providers: For payment processing, order delivery, and related services.
• As required by law: To comply with legal obligations or protect our rights.

4. Data Security

We implement robust security measures, including encryption and secure servers, to protect your data from unauthorized access or misuse.

5. Cookies and Tracking

Our website uses cookies to:

• Enhance your browsing experience.
• Analyze website traffic and user behavior.

You can control cookie preferences through your browser settings.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information by contacting us.
• Opt out of receiving promotional communications at any time.

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, with the “Last Updated” date revised accordingly.

8. Contact Us

If you have questions or concerns about this Privacy Policy, feel free to reach out to us:

• Email: info@joyflixbd.com
• Phone: +8801712201400

At Mosslake-NC, your privacy is our priority, and we are committed to maintaining your trust. Thank you for shopping with us!